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Frequently Asked Questions

  1. How is this continuing education program evaluated (e.g., graded)?

    In order for participants to complete (e.g., "pass") the certificate program, they must complete all listed requirements, which includes receiving a passing score on quizzes/post-tests and completing evaluations. The quizzes/post-tests include a few multiple-choice and true-false questions that cover the course content. The certificate itself is not graded: Participants either complete or do not complete.

  2. How large is a MasterTrack Certificate cohort?

    The MasterTrack certificate began in September 2020 with 90 students in the first cohort. There is currently no limit to the number of students who can join the MasterTrack certificate cohort.

  3. How long do I have to complete an evaluation?

    Please see the CE policies page.

  4. How long do learners have to complete the MasterTrack Certificate?

    All courses must be completed within 2 years of first enrollment of the certificate. If courses are not completed within this timeframe, a learner would need to pay again and begin the courses all over to pursue the certificate.

  5. How long does it take for the individual to receive their payment?

    On average, an individual will receive their payment in 30 days from the processing date. Variables that may affect this are whether or not the individual is an employee of the University or if they have been paid in the past.

  6. How long does it take for the organization to receive their payment?

    Organizations will receive their payment in 30 days from the invoice date. The company may request less than 30 days, however the University standard is NET30.

  7. How long does it take participants to complete the self-paced Addictions Certificate Program?

    While the rate of completion varies by a participant's personal availability, a majority of participants have reported completing a single track of the three-track program within three months.

  8. How long does it take participants to complete the self-paced Certificate in Political Social Work?

    The program has recently been re-released in a self-paced format, so we do not yet have data on completion timelines for this program specifically. However, we can make some informed guesses. Program completion requirements make it possible for participants to complete the entire program in one month, but it is more likely that those with busier schedules would take 3-6 months to work through the program.

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