Managerial Supervision in the Human Services

This mini-course, offered over two days, will focus on three or four key skills in the area of Managerial Supervision in the Human Services.

Day 1 begins with an introduction to Managerial Supervision and the differences between managerial supervision and clinical supervision. We also focus on the tensions between these two work modalities and the conflicts they can create. Issues of power, fatefulness, working to standard, and evaluation are considered as well. Supervisory role playing in triads, with a supervisor, a direct report, and an observer will be used.

In the afternoon of Day 1, the focus will be on Supervision for Retention, especially stressing areas, such as child protective service, where the supervisor and the supervisee are involved in fateful decision making but are not geographically proximate.

Day 2 will stress the effective Supervisory meeting, both dyadic and group based. The second day concludes with a discussion of decision making within the supervisory context.