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FAQ

See also: Online MSW FAQ

Certificate Course

  1. Who can I contact regarding questions about MasterTrack courses or assignments?

    Learners should first post their questions in the course Discussion Forum. They can also plan to visit the planned Office Hours session for the course. Following these options, learners can email ssw-mtc-support@umich.edu.

  2. Who can I contact with regarding Coursera technical issues when completing the MasterTrack certificate?

    Learners should first review the Coursera Learner Help Center. Following this, questions can be emailed to mastertrack-help@coursera.org.

  3. Will I receive an actual certificate after I complete the MasterTrack Certificate program?

    Yes. Coursera will provide a certificate to learners upon completion of assignments for individual MasterTrack courses. Once a learner has completed all courses for the MasterTrack Certificate, the University of Michigan will issue a certificate of completion for the Social Work: Practice, Policy and Research MasterTrack Certificate via email. Certificates will be sent once a month, based on completion of the certificate.

Grading

  1. Are the MasterTrack courses graded and are they pass/fail?

    Yes, they are graded and students must receive at least a 70% in the course to pass. Classes cannot be taken pass/fail.

  2. I am enrolled in the MasterTrack courses, are there course deadlines/due dates?

    MasterTrack courses have a fixed schedule, which means you need to complete all your coursework during a specific time period. Courses have hard deadlines which you can't reset. You may be able to switch sessions if you fall behind.

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  3. Will our grades for the MasterTrack courses be reflected on our transcripts?

    No, the MasterTrack Certificate program courses are not reflected on your transcript as they are not credit bearing and occur prior to starting the MSW degree program.

Internships/Field Practicum

  1. Do the courses on Coursera for the MasterTrack Certificate have a required practicum site? If yes, is there support for finding a field placement?

    No, the certificate program itself does not require a field placement (practicum). Students will be required to engage in a field placement once enrolled in the MSW degree program and the Office of Field Education will assist in setting up a placement.

  2. How many internship hours are required in the MSW program after completion of the MasterTrack Certificate?

    Students will complete 912 hours for the MSW degree.

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