Learning and Teaching During COVID-19

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Instructional Support and Design

The SSW Instructional Support Team (ssw.instruction@umich.edu) provides support, training, consultation, and design services for the School of Social Work. Many instructional resources can be found in the Instructional Faculty Resources Portal , on our Canvas Support Site, and on this page.

For Winter 2020 course planning, we have created a Hybrid/Online Teaching Toolkitthat we encourage all instructors to review.  

We strongly encourage instructors using Zoom to review the Zoom Guide for SSW Instructors and the central U-M Zoom webpage.  

One-on-One Course Design Consultation

The instructional design team provides one-on-one consultation sessions for course design and redesign, hybrid and online learning, active learning techniques, and technology integration in classroom. If you have any questions or concerns about a course, please request a consultation with our team to discuss the ways of designing meaningful and pedagogically sound learning experiences.

  • Online course design
  • Hybrid course design
  • Active learning techniques
  • Accessibility and inclusion
  • Technology integration in classroom
  • Mid-course evaluation

Request Consultation

Any tenured or non-tenured faculty members are eligible to request a 1:1 course design consultation. Requests for consultations will be answered within five business days.

Canvas Training and Support

The SSW Instructional Support Team provides in-person Canvas training. Training sessions can take between one and two hours. Training is typically available Monday through Thursday between 8:00 AM and 3:00 PM. To schedule a training, email ssw.instruction@umich.edu.

If immediate support is needed outside business hours, U-M Information and Technology Services (ITS) is also available by phone at (734) 764-4357 (4-HELP). ITS support is offered from 7:00 AM to 7:00 PM Monday through Thursday, 7:00am to 6:00pm Friday, and from 2:00 PM to 7:00 PM on Sunday.

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