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Frequently Asked Questions

  1. Which learning platforms does the Continuing Education Office use?

    We host all of our live courses via Zoom. For self-paced courses or certificate programs, we use our web-based learning management system, Canvas.

  2. While not my chief goal, if going into Clinical Science, is there a path to licensure either through social work or psychology?

    Graduates are required to complete the MSW degree, and can become licensed. Social Work and Clinical Psychology graduates are not eligible for clinical psychology license due to the research based nature of the PhD program. Please reach out to the Department of Psychology for verification.

  3. Who are the instructors for your programs?

    The majority of CE course instructors are U-M School of Social Work faculty. In our certificate programs, specialty content experts are recruited from diverse professions in the practice community.

  4. Who can I contact regarding questions about MasterTrack courses or assignments?

    Learners should first post their questions in the course Discussion Forum. They can also plan to visit the planned Office Hours session for the course. Following these options, learners can email [email protected].

  5. Who can I contact regarding questions about Social Work Essentials courses or assignments?

    Students should first post their questions in the course Discussion Forum. They can also plan to visit the scheduled Office Hours session (beginning in 4th module) for the course. Following these options, students can email [email protected].

  6. Who can I contact regarding technical issues when completing the Social Work Essentials Certificate courses?

    Students may reach out to [email protected] with any questions.

  7. Who can I contact with regarding Coursera technical issues when completing the MasterTrack certificate?

    Learners should first review the Coursera Learner Help Center. Following this, questions can be emailed to [email protected].

  8. Who can I pay with Gift Cards?

    Electronic gift cards can be purchased for individuals as a token of appreciation. They are not intended to be used for honorarium.

    A token of appreciation is a thank you to an individual for things such as someone attending or participating in an event, working Press enter to read full text...

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