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Frequently Asked Questions

  1. Where do I park?

    Parking on campus is very limited. If you are considering purchasing a parking pass, please visit the U-M Parking & Transportation Services website.

    The University and the AATA provide several free commuter parking lots that provide service to campus via bus, more info can be found here.

  2. Where is the School of Social Work located?

    The School of Social Work Building is located at 1080 South University in Ann Arbor, Michigan 48109; this is at the corner of South University and East University.

  3. Who are the instructors for your programs?

    The majority of CE course instructors are U-M School of Social Work faculty. In our certificate programs, specialty content experts are recruited from diverse professions in the practice community.

  4. Who can I contact regarding questions about MasterTrack courses or assignments?

    Learners should first post their questions in the course Discussion Forum. They can also plan to visit the planned Office Hours session for the course. Following these options, learners can email ssw-mtc-support@umich.edu.

  5. Who can I contact with regarding Coursera technical issues when completing the MasterTrack certificate?

    Learners should first review the Coursera Learner Help Center. Following this, questions can be emailed to mastertrack-help@coursera.org.

  6. Who can I pay with Gift Cards?

    Electronic gift cards can be purchased for individuals as a token of appreciation. They are not intended to be used for honorarium.

    A token of appreciation is a thank you to an individual for things such as someone attending or participating in an event, working Press enter to read full text...

  7. Who is eligible for the Online MSW?

    The part time online program is designed for advanced learners. We classify advanced learners as those who have advanced standing eligibility or those who have been admitted through the MasterTrack MSW program, MicroMasters MSW program, U-M Sociology and Social Work program, or UM-Dearborn Human Services and Social Work partnership.

  8. Who pays for a guest parking?

    The requester will be asked to provide a shortcode along with other details about the guests visit.

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