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Frequently Asked Questions

  1. I completed the evaluation--where is my certificate?

    A link to your certificate can be found in two ways:

    1. At the end of the evaluation, a link to your certificate is provided.
    2. Once you have fully completed the evaluation, an email will be sent to you with a link to your certificate.

    If you are still having problems viewing your certificate, please contact [email protected].

  2. I do not have a webcam with a microphone on my home or work computer. What can I do?

    You do not need a high-end webcam in order to participate--there are decent webcams for as low as $20.00. You can plug in most webcams by using an USB port and downloading the software for that particular webcam.

    You might also want to consider getting a headset with a microphone, which can help minimize background sounds and improve the quality of your learning experience. Headsets are not required but many participants find them helpful.

  3. I enrolled in the wrong section of one of the MasterTrack courses for my cohort. How do I change?

    The first step is to try to change sessions yourself. When you are in the course, you may see a button at the top that says "Reset my deadlines". If you have access to that button, you can click it and manually move yourself to the session that begins on a date that better suits your schedule. If you do not have the option to reset you can either just wait until the new session becomes available and then enroll or you can email [email protected] for assistance.

  4. I have a BSW does the University of Michigan offer an accelerated program?

    Yes, the University of Michigan has a three term Advanced Standing program, where students typically complete 45 credits in 12 months. All BSW degree requirements must be completed by Fall Orientation at the end of August.

    To qualify for the Advanced Standing program Press enter to read full text...

  5. I have a work-study award, how do I find a job?

    Information on how to find work-study positions and temporary employment can be found on the SSW Student Employment page.

  6. I have many years of human service related experience; can I get any credit for that?

    No, the Council on Social Work Education does not allow accredited MSW programs to provide credit for work experience. However, experience does make it more likely that an applicant will be admitted and some scholarship aid is provided based on extensive experience..

  7. I have never taken a hybrid course before. What is a hybrid course?

    This hybrid certificate program combines pre-recorded videos that you view and work through at your own pace, as well as live interactive sessions, in which you will learn with the instructor and other participants by Zoom. Reading materials and study aids will be located on a course website that you can access throughout the program.

  8. I live out-of-state, how can I easily find a place to live? Or find a roommate?

    You can easily find a place to live through various websites or online newspaper listings. It is always recommended that you look at your housing arrangements in person before you sign a lease. You can find a roommate also enrolled in the School of Social Work online at the SSW Housing and Roommate finder.

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