MasterTrack FAQ

The first step is to try to change sessions yourself. When you are in the course, you may see a button at the top that says "Reset my deadlines". If you have access to that button, you can click it and manually move yourself to the session that begins on a date that better suits your schedule. If you do not have the option to reset you can either just wait until the new session becomes available and then enroll or you can email [email protected] for assistance.

If a learner took the free version of Social Work Practice: Advocating Social Justice and Change on the Coursera website and then enrolls in the Social Work Essentials Certificate through the U-M School of Social Work they will need to email [email protected] for assistance in getting this course added to their profile.

If a learner took the free version of Social Work Practice: Advocating Social Justice and Change and then enrolls in the MasterTrack Certificate, they will need to re-enroll in SWMT 101: Social Work Practice: Advocating Social Justice and Change (the first certificate course) and then the information from their past course completion will pull over into their certificate profile.

The certificate programs allow learners to explore the content covered in foundation courses covered at the University of Michigan School of Social Work. They could provide for advancement within a current position or could be used to add to a resume in hopes of obtaining a social work/social service position. The certificates can also allow qualified applicants to complete the MSW degree in less time. This will result in a cost savings for the MSW degree.