Addictions Certificate FAQ
My organization wants to register several people to take a certificate program. What's the best way to register a group for a CE certificate program?
What if I am having technical problems affecting my access to this continuing education certificate program at home?
Instructions for addressing technical problems are provided in the course orientation information and on the course site. You may also contact the Office of Continuing Education at ssw.conted@umich.edu or 734-763-5723 (during business hours).
What if I have a concern about the number of CE contact hours awarded or about the certificate program? What steps do I take to resolve this concern?
Please see the CE Policies page.
What if I need to cancel prior to the start of the certificate program? What is the refund policy?
Notification of cancellation must be received by email two weeks prior to the first certificate session to obtain a refund ($50.00 administrative fee will be retained). Refunds after that date will not be made, though you may transfer your paid registration to another individual prior to the start of the program.
What is the difference between a post-test/quiz and an evaluation?
Completion of a post-test (or an appropriate equivalent) is required for any online course to ensure participants are attentive in the online learning environment. The post-test is designed to assess your learning. The evaluation for the courses is intended to provide feedback to the organizers and presenters about the quality of the presentation, and evaluations are required for all CE courses.
Where can I find the course schedule?
"For all cohort-based programs, the schedule for each cohort is listed on the program website in Eastern time.
For self-paced programs, you are usually able to start the course within 1-2 business days of registering. The schedule for live Q&A or webinar sessions will be listed on the course site, and you can opt to attend whichever date(s) best fit your schedule."
Will recordings for this continuing education program be available for download?
Recorded content is only available to stream during the program. Course readings are available for download during the program.
