Management of Human Service Organization

SW562, Section 001

This course will provide basic competencies for managing a human service agency, its staff, and services. A core group of competency areas will be reviewed, including planning, operationalizing, staffing, supervising, budgeting, and evaluation. Students will receive introductory experience with such managerial tools and processes as: strategic planning, teambuilding, group leadership, and information management. In addition, basic management skills for the human services manager will be covered, including assuring a diverse workforce and attending to the issues of gender, race, and age as vital factors in the workplace. Thus, issues of multiculturalism and minorities in organizations, prevention of stress and organizational dysfunction, and the role of social service organizations in promoting social justice will also be addressed. All of these topics will be presented in the context of social science theory and research in organizational studies.