FT Helpline (Crisis Line) Advocate: Mon-Thur 8am-4pm & Fri 4pm-12am

Crisis Line Advocate – Full Time

Directions for applying, employment applications and information about the agency can be found at https://www.safehousecenter.org/news-events/shc-job-openings/ 

Summary
SafeHouse Center seeks a Crisis Line Advocate to join our Crisis Line program to provide crisis support and advocacy to survivors of sexual and intimate partner violence. The Crisis Line Advocate plays a vital role in delivering the support and resources needed
to survivors and community members. We are looking for individuals able to provide survivor-centered empowerment-based support, including crisis intervention, safety planning, emotional understanding and assistance as well as education.

Full time position: Monday - Thursday 8am-4pm, Fridays 4pm-12am

Essential Functions and Responsibilities
● Staff the 24-hour crisis line during business hours, weeknights and weekends as assigned.
● Provide direct crisis support and intervention services to survivors of sexual and intimate partner violence and community members in the form of one-on-one crisis support, information, referrals and resources.
● Assist in the general upkeep and function of the shelter facility including the maintenance and cleaning of residential bedrooms and common areas. Provide residential support to survivors as needed.
● Assist in the promotion of domestic and sexual violence services through public speaking and tabling engagements.
● Abide by the confidentiality policy at all times including mandated reporting guidelines to DHHS.
● Be cross-trained to assist with other agency duties occasionally to help drive our vision, fulfill our mission and align with our organization’s values.

Working Environment and Requirements
● This position is based primarily on-site at SafeHouse Center and in a shared office environment.
● Staff may occasionally be required to travel locally and regionally in agency or own vehicle.
● This position requires flexibility in scheduling and job function as some services require 24 hour coverage including during popular holiday times (most notably – but not necessarily limited to – the time around Thanksgiving, Christmas and New Year’s).
● This position requires a minimum age of 21, valid driver’s license and the ability to obtain vehicle insurance.

Qualifications
● Bachelor’s Degree or the equivalent of 2 years of professional experience. Lived experience will also be considered on a case-by-case basis for meeting requirements.
● Skilled in interpersonal communication and teamwork.
● Previous experience in crisis management is preferred.
● Previous experience working effectively with people from diverse racial, economic and cultural backgrounds is preferred.
● Fluency in language(s) other than English is desired.

Part Time Compensation and Benefits
● $21.51/hour, 40 hours per week, non exempt position.
● Generous time off package including paid-time off, medical time and 11 paid seasonal holidays.
● 4 weeks paid parental leave after 1 year of full time employment.
● Comprehensive health insurance through Blue Care Network with optional vision and dental insurance. Also option to add dependents and spouse.
● Life insurance.
● Retirement plan (Simple IRA) with employer contribution of 2%.
● Certified employer for Federal Public Service Loan Forgiveness program.
● Employee Assistance Program.
● Regularly scheduled individual and group supervision.

If you are interested in joining our efforts and apply for an open position, please send your cover letter, resume and completed Employment Application form to [email protected]. Please allow up to 2 weeks for us to review your application submission. Once we have reviewed your application, we will notify you and inform you if your application was selected for an interview.

Please, no phone calls.