What if I am having technical problems affecting my access to this continuing education certificate program at home?
Instructions for addressing technical problems are provided in the course orientation information and on the course site. You may also contact the Office of Continuing Education at [email protected] or 734-763-5723 (during business hours).
What if I need to cancel prior to the start of the certificate program? What is the refund policy?
Notification of cancellation must be received by email two weeks prior to the first certificate session to obtain a refund ($50.00 administrative fee will be retained). Refunds after that date will not be made, though you may transfer your paid registration to another individual prior to the start of the program.
What is the difference between a post-test/quiz and an evaluation?
Completion of a post-test (or an appropriate equivalent) is required for any online course to ensure participants are attentive in the online learning environment. The post-test is designed to assess your learning. The evaluation for the courses is intended to provide feedback to the organizers and presenters about the quality of the presentation, and evaluations are required for all CE courses.
What is the difference between the Therapy and Counseling tracks?
The Therapy Track is intended for professionals with a mental health license, while the Counseling Track is intended for healthcare and other professionals who may provide counseling to clients/patients around sexual health and functioning.
When should I expect reminder emails about the course I'm taking?
One week prior to the course.
Which learning platforms does the Continuing Education Office use?
We host all of our live courses via Zoom. For self-paced courses or certificate programs, we use our web-based learning management system, Canvas.
Who are the instructors for your programs?
The majority of CE course instructors are U-M School of Social Work faculty. In our certificate programs, specialty content experts are recruited from diverse professions in the practice community.