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FAQ

Who are the instructors for your programs?

The majority of CE course instructors are U-M School of Social Work faculty. In our certificate programs, specialty content experts are recruited from diverse professions in the practice community.

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FAQ

I completed the evaluation--where is my certificate?

A link to your certificate can be found in two ways:

  1. At the end of the evaluation, a link to your certificate is provided.
  2. Once you have fully completed the evaluation, an email will be sent to you with a link to your certificate.

If you are still having problems viewing your certificate, please contact [email protected].

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FAQ

Can I complete part of the evaluation now and return to it later?

The evaluation should be done all at once, so give yourself enough time. Most evaluations can be completed within 5-10 minutes.

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FAQ

I never received an email with the evaluation link. Help!

The email with your evaluation was sent via Qualtrics to the email address you provided at registration. The email will be from the Office of Continuing Education. Some email hosts will kick this message into your spam, so be sure to check there. If you still cannot find the email, please contact [email protected] for assistance.

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FAQ

I am having difficulty accessing Canvas. How do I sign on?

Please refer to the instructions you were provided in the orientation email., which include contact information for troubleshooting.

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FAQ

I think I forgot to sign in/out, what should I do?

We are unfortunately unable to offer CE hours for the course if you forget to sign in and/or out. Please do not forget to do this.

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FAQ

If I need to cancel, how should I do it?

Please view our policies page for cancellation information.

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FAQ

How do I access a webinar?

You will be sent an email approximately one week before the webinar is scheduled with information about how to access the session.

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