MasterTrack

MasterTrack courses have a fixed schedule, which means you need to complete all your coursework during a specific time period. Courses have hard deadlines which you can't reset. You may be able to switch sessions if you fall behind.

The first step is to try to change sessions yourself. When you are in the course, you may see a button at the top that says "Reset my deadlines". If you have access to that button, you can click it and manually move yourself to the session that begins on a date that better suits your schedule. If you do not have the option to reset you can either just wait until the new session becomes available and then enroll or you can email [email protected] for assistance.

Learners should first post their questions in the course Discussion Forum. They can also plan to visit the planned Office Hours session for the course. Following these options, learners can email [email protected].

Learners should first review the Coursera Learner Help Center. Following this, questions can be emailed to [email protected].

All courses must be completed within 2 years of first enrollment of the certificate. If courses are not completed within this timeframe, a learner would need to pay again and begin the courses all over to pursue the certificate.

If a learner took the free version of Social Work Practice: Advocating Social Justice and Change and then enrolls in the MasterTrack Certificate, they will need to re-enroll in SWMT 101: Social Work Practice: Advocating Social Justice and Change (the first certificate course) and then the information from their past course completion will pull over into their certificate profile.

Yes. Coursera will provide a certificate to learners upon completion of assignments for individual MasterTrack courses. Once a learner has completed all courses for the MasterTrack Certificate and verified their identity with Coursera, the University of Michigan will issue a certificate of completion for the Social Work: Practice, Policy and Research MasterTrack Certificate via email. Certificates will be sent once a month, based on completion of the certificate.

All MasterTrack courses were created with universal design principles to be accessible to all learners. More information for Coursera learners with disabilities can be found here. If MT learners need additional support they can email: [email protected].

Yes! There are a lot of jobs that look for knowledge/training offered by the MasterTrack or Social Work Essentials. These positions may look like: case workers, advocates, coordinators, etc. Keep in mind that the MasterTrack Certificate and Social Work Essentials Certificate are not equivalent to an MSW degree.

This could be possible, however, the certificate programs are not equivalent to an MSW degree.