Student Affairs Program Manager

Location: Ann Arbor, MI

About Michigan Medicine:
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

About the Role:
The Health Infrastructures and Learning Systems (HILS) Graduate Program in the Michigan Medicine Department of Learning Health Sciences is looking to hire a Student Affairs Program Manager. This position promotes student learning and development by leading academic and student services for the HILS PhD and MS Graduate Programs. The Student Affairs Program Manager reports to the Chief Departmental Administrator.

The Health Infrastructures and Learning Systems (HILS) Graduate Program is housed in the Department of Learning Health System (DLHS) and offers a PhD program and two Masters degree programs (residential and online). DLHS is a first-in-the-nation basic science department at the University of Michigan Medical School focused on revolutionizing learning and transforming health through the advancement of the sciences that make learning effective, routine, and sustainable at scales from individuals to systems that span states and nations.

With ~35 enrolled PhD students and ~20 enrolled MS students, the HILS Graduate Program brings together diverse fields in implementation science, information science, socio-technical infrastructure, and health policy, enabling students to appreciate how complex, trans-disciplinary research emerges from interdisciplinary thinking in a highly collaborative atmosphere.

The duties and responsibilities for this position can be categorized into five main domains, applying specialized knowledge of academic and student services.
- Leads academic affairs activities.
- Leads student affairs activities.
- Leads financial affairs activities.
- Completes special projects.
- Completes general administration tasks.

Details of these domains are included below in the responsibility section of the job description.

Responsibilities*
20% Academic Affairs Administration
- Leads the activities related to the academic functions of the graduate program, such as:
- Academic activities and events such as weekly seminar series, dissertation thesis defenses, annual retreat, and symposium
- Academic advising
- Academic progress and milestone tracking
- Course and curriculum administration
- Curriculum development
- Faculty committees and meetings
- Policies and procedures regarding degree requirements
- Preliminary examinations, oral defense activities, & student annual reviews
- Works with general supervision, conferring with the supervisor on more complex matters.

20% Student Affairs Administration
- Leads the activities related to the student affairs functions of the graduate program, such as:
- Student activities and special events, such as interview weekends, orientation, and social events
- Recruitment activities
- Student committees
- Rackham communication
- Works with general supervision, conferring with the supervisor on more complex matters.

20% Financial Affairs, Admissions, and Summer Programs Administration
- Leads the activities related to student funding, such as:
- Entering GSRA or GSI appointments into the Wolverine Access HR system
- Entering financial aid awards into the Wolverine Access FinAid system
- Ensuring benefits coverages for all students
- Developing funding plans in the Salesforce/EdM system
- Leads the activities related to the financial functions of the graduate program, such as:
- Budget monitoring and reconciliation
- Expense reports and guest/student reimbursements
- Leads the activities related to the recruiting and admissions collaboration with the Office of Graduate and Postdoctoral Studies
- Recruiting travel
- Admissions outreach and information sessions
- Admissions application review process
- Prospective student queries
- Leads the activities related to the planning and execution of HILS orientation and admitted student training programs (for both direct admit and PIBS students)
- Contracting housing and student support
- Event planning
- Budget monitoring and reconciliation
- Works with general supervision, conferring with the supervisor on more complex matters.

20% Special Projects
- Responsible for the overall management, performance, and completion of ad hoc special projects related to the team's work.
- Responsible for external speaker scheduling and logistics.
- Collaborate with various team members on projects.
- Achieve professional development opportunities.
- Serve on staff committees.

20% General Administration
- Serve as a point of contact for the Graduate Program.
- Responsible for communications and correspondence with potential students/learners, current students/learners, faculty, and alumni.
- Collaborates with the Communication Specialist to review and update program-related content on the website and marketing materials.
- Monitor and update SharePoint site.
- Complete ad hoc administrative tasks.
- Attend staff, team, and project meetings.
- Perform additional duties and responsibilities as assigned related to academic and student services.

Required Qualifications*
- Bachelor's degree and 5 years of related experience or an equivalent combination of education and related experience required.
- 2+ years of full-time experience in student and academic affairs, services, administration, or similar functional areas
- 2+ years of full-time experience managing projects, event planning, or office management

Desired Qualifications*
- Master's degree in Higher Education or a related field
- 3+ years of full-time experience in student and academic affairs, services, administration, or similar functional areas
- 3+ years of full-time experience managing projects, event planning, or office management

How to Apply:
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. (Please do not directly reach out to Associate Chair for Education and/or the Department Chair to apply.)
https://careers.umich.edu/job_detail/284836/student-affairs-program-man…