Posted

Thursday, June 11th, 2026

Details

Agency / Employer
Washtenaw Community College
Type of Position
Full Time
Website
Is this position offered in Michigan?
Yes
Contact Name
Steven Gilpin
Contact Email

Description

About Washtenaw Community College:
Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.

About the Role:
The Licensed mental health provider/Non-Clinical Case Manager shall provide year-round dedicated mental health and wellness services to Washtenaw Community College students. The primary goal is to facilitate student success and retention by providing short-term counseling and mental health support, non-clinical case management, referral to internal/external counseling resources, crisis intervention, engaging students in self-care, promoting student success and wellbeing, and fostering behaviors that contribute to student degree completion. The Licensed mental health provider/NCCM will accomplish this through best practices and clinical interventions based on the established WCC counseling scope of practice, community referrals, and follow-up services.

Essential Job Duties and Responsibilities:
- Respond to daily counseling and case management functions including student emergencies, student referrals, walk-in requests, and faculty/staff/administrative consults. This includes regular responses to crisis and urgent mental health needs where wellness checks on students may be appropriate and follow-up necessary.
- Ability to quickly make a strong therapeutic alliance with students of any background to support their emergency or day-to-day mental health needs.
- Provide specialized support and intervention for WCC students experiencing complex mental health issues and crises. This includes comprehensive suicide risk assessment, safety planning (including lethal means management), and consistent application of WCC emergency mental health protocols.
- Provide timely and appropriate referrals to internal and external support services, and coordinate intervention plans in collaboration with community resources using a case management model
- Assist with long-term needs of students including follow-up to ensure students have been successful in addressing issues/questions related to student crisis. This may include creating and managing post-intervention strategies for those students returning after a psychological emergency and/or hospitalization.
- Monitor and track individual cases and student progress to ensure compliance with recommendations, including safety assessment and safety planning
- Manage a caseload of students through an electronic documentation system and communicate with relevant campus partners regarding students of concern. This includes making sure all correspondence, notes and action items are accurately documented
- Create and maintain mental health/wellness presentations, educational programs, and materials for faculty, staff, and students.
- Perform outreach to faculty, staff, and students as well as other community stakeholders to support students in need
- Prepare reports, proposals, and audits as required by the Executive Director of Student Success Services
- Conduct research on best practices and evaluate benchmarks associated with the proactive assessment of initiatives supporting the mental health/wellness of current students.
- Assist in the development of strategic goals that align with institutional goals relevant to student mental health/wellness needs
- Collaborate as part of the college CARE team, a multi disciplinary team designed to provide assessment and support to students of concern.
- Represent the Counseling & Success Services departments on additional relevant college committees, campus functions and community agencies
- Establish and maintain effective collegial partnerships with related campus departments including Campus Safety, Dean of Students, Student Activities, Success Coaching, Student Resource Center, Advising, and LSS as well as campus departments and external agencies determined relevant to the mental health success of WCC students.
- Regular attendance on campus is required for this position.
- Other duties as assigned .

How to Apply:
https://jobs.wccnet.edu/postings/16078