Frameworks for Understanding Social Impact Organizations

This course will provide an overview of traditional and contemporary organizational theories and strategic frameworks relevant to understanding social impact organizations. A wide range of topics will be covered including but not limited to: organizational survival and adaptation to environmental changes, power asymmetry/dynamics between service providers and clients, staff and client diversity and inclusion, and informal strategies that providers develop to legitimize their practices while satisfying multiple stakeholders’ expectations. Using multiple theories and perspectives, students will develop a conceptual framework for recognizing how various environmental-, organizational-, and individual-level attributes shape social impact organizational behaviors and service provider’s practices. The framework will help students to reflect on organizational experiences and critically analyze institutionalized assumptions and beliefs that reside within social impact organizations. Using the conceptual basis acquired from this course, students will be asked to analyze a social impact organization and recommend strategies to improve organizational functioning.