Protective Services Worker – Adult Protective Services

INTRODUCTION

Under general supervision, Protective Service Workers perform professional investigation, casework, and casework services in a child or adult protective services program or in other social service programs. Protective Service Workers may make investigations to determine the eligibility of applicants for psychiatric care and services. Protective Services Workers provide consultative services to individuals, government and community agencies and groups regarding protective, social and psychiatric services; and performs related duties as required.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Interviews and counsels an assigned caseload of clients, parents, children, adolescents, adult victims, caregivers and perpetrators. Provides case consultation and case management.

2. Determines degree of danger and risk of future abuse and neglect and evaluates the client's, child's, elder's or dependent adult's and family's need for services.

3. Develops case plans, court reports and other relevant case documents and provides recommendations to the court.

4. Maintains case information on applicable computerized case management system.

5. Works as a team member with law enforcement, medical professionals, public guardian and legal professionals.

6. Arranges in-home and other services to remedy problems without removal of protected individual from the home. Conducts permanency planning and placement, as appropriate.

7. Facilitates family maintenance and reunification.

8. Makes presentations before groups.

9. Arranges legal services for clients.

When Assigned to Adult Protective Services:

1. Investigates adult abuse allegations and provides services to adults in danger of abuse or exploitation and arranges adult placements when necessary.

2. Places elders and dependent adults in appropriate level of supervised care

https://careers.sf.gov/role/?id=3743990003245188