October 2016 - September 2017
A multi-method approach will be used to answer three key evaluation questions:
· Who was served (compared to the target population)? Client data would include demographics of the person with the disease and the caregiver, Zip code, relationship, family status, disease status/stage, and other descriptive data as needed.
· Which Care Consultation services were provided (compared to the model) to which client families? Service data would include the date and type of Care Consultation services provided (phone/in-home/in office consultation, follow-up consultations, helpline service, referral service) and other community-based services accessed.
· To what degree did the families meet the expected outcomes? Outcome data would include changes in days hospitalized, emergency room visits, 911 calls, improvements in disease management, caregiver assistance, and delays in the need for residential treatment and associated health care costs avoided.