Most people used to think that "crisis leadership" is what "they" do - the CEOs, agency heads, etc. This pandemic has taught us that we all can play an important role in helping ourselves and others through crises. This webinar focuses on practical steps you can take to prepare for and deal with crises when they occur.
We'll look at examples of positive and poor crisis leadership, examine the critical roles that relationships, and communications play during crises, and discuss the important steps to take during and after crises. We'll include specific ways to support marginalized communities that often suffer the most from crises.
Identify at least three key steps to take during each of the three major crisis leadership phases: Preparation, Response, and Recovery/learning.
Identify at least two of the key factors in effective crisis communications.
Agenda
Date
Time
Description
October 2, 2020
1:00pm - 1:30pm
Two crisis examples and important lessons learned
October 2, 2020
1:30pm - 2:00pm
The three crisis phases, some tasks during each
October 2, 2020
2:00pm - 2:30pm
Crisis communications: your most important skill
October 2, 2020
2:30pm - 3:00pm
Helping marginalized communities during crises, and other important issues
Instructor
Russell M Linden
webinar (synchronous interactive)
Sessions
10/2/2020 1:00 PM to 3:00 PM
CE Contact Hours
2 regular synchronous interactive
Skill Level
Intermediate
Location
online
Fees
$45.00
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